Introduction
OneLearn ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the OneLearn platform ("Service").
Information We Collect
We collect the following types of information to provide and improve our Service:
Personal Information
- Contact information such as name, email address, phone number
- Information about your school, organization, and role
- Student information (enrollment, attendance, grades, and other educational records)
- Financial information (billing, payment history, account information)
- Account credentials
Usage Information
- Device information (IP address, browser type, operating system)
- Information about how you use the Service (page views, feature usage, access times)
- Log files and technical diagnostic data
- Information obtained through cookies and similar tracking technologies
How We Use Information
- To provide, operate, and maintain the Service
- To create and manage accounts and provide access to the Service
- To manage student records, attendance, grades, and financial information
- To communicate with you, including notifications, updates, and customer support
- To improve, analyze, and develop the Service
- To comply with legal obligations and protect legal rights
Data Sharing
We do not share your personal information with third parties except in the following circumstances:
- With service providers necessary to provide the Service (hosting, payment processing, analytics, etc.)
- When required by law or to respond to legal requests
- With your explicit consent
- In connection with a business transfer, merger, or acquisition
Data Security
We implement industry-standard security measures to protect your information, including data encryption, secure server infrastructure, and regular security audits. However, no method of data transmission over the internet is 100% secure.
Your Rights
You have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate or incomplete information
- Right to delete data under certain conditions
- Right to object to data processing
- Right to data portability
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the Service and enhance user experience. You can manage cookie preferences through your browser settings. However, disabling some cookies may affect the functionality of certain features of the Service.
Children's Privacy
Our Service is designed for educational institutions and processes student data through schools. Student data processing is conducted under agreements with schools and in compliance with applicable education privacy regulations. Parents and schools have the right to request access, correction, or deletion of student data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Service or by email. Changes are effective when the updated Privacy Policy is posted.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Email: support@onelearn.io